Revenue Cycle & Credentialing Support for Independent Optometrists-Including Retail Sublease Providers
Revenue Cycle Support
✔ Claims submission
✔ Payment posting
✔ Denial management
✔ Reconciliation
Accounts Receivable Clean-up
✔ Follow-up on outstanding claims
✔ Appeal support
✔ Root-cause analysis
✔ Aging report reduction
Practice Admin Support
✔ Patient billing questions
✔ Scheduling support
✔ Insurance verification
✔ Portal managemen
Credentialing Assistance
✔ New provider enrollment
✔ Re-credentialing
✔ CAQH updates
✔ Insurance panel management
Who we are.
What Sets Us Apart
✔ Specialization in optometry (not general medical)
✔ Transparent flat-rate pricing
✔ Weekly reporting and status updates
✔ Credentialing maintenance support
✔ A/R follow-up that doesn’t get deprioritized
✔ U.S.-based, on-demand communication
You are never left wondering where your claims stand.
Credentials
Master of Health Administration (MHA)
Certified Ophthalmic Assistant (COA)
10+ years clinical & operational experience
HIPAA compliance & BAA execution
Familiar with common optometry EHR/PM platforms
Our Philosophy
We believe optometry practices deserve:
clarity in their revenue cycle,
reliable administrative support, and
peace of mind knowing that payments are coming in accurately and on time.
We don’t just submit claims.
We partner with your practice to protect revenue, streamline workflow, and elevate the patient experience.
Let’s Work Together
Whether you’re:
a solo provider looking to tighten claim turnaround,
a small practice growing into multiple providers, or
struggling with aging A/R and denials,
Onyx & Pearle offers a clean, structured solution.
Our clients recover an average of $3,000–$8,000/month from reduced denials, faster reimbursements, and proper credentialing maintenance.
Click the button below to complete our new client intake form.
Onyx & Pearle Practice Operations was created with one goal in mind:
to support independent optometrist practicing inside Walmart Vision Centers, LensCrafters, Pearle Vision, Vision Works, Target Optical and etc, reduce administrative overwhelm, improve cash flow, and get back to doing what matters most—patient care.
Founded by Raven Farmer, MHA, COA, Onyx & Pearle brings over 10 years of hands-on clinical experience in optometry operations. After working inside busy practices and witnessing firsthand how claim backlogs, and denial cycle delays impact revenue, Raven developed a streamlined, HIPAA-compliant virtual support solution designed to eliminate bottlenecks across the revenue cycle.
Why We Specialize in Optometry
Optometry has unique billing challenges:
Vision vs. medical billing complexities
Modifier confusion
Patient understanding of benefits
Payer credentialing cycles
These pain points require specialized support—generic billing assistance simply isn’t enough.
By focusing exclusively on optometry workflows, we deliver:
faster reimbursements
reduced denials
cleaner claims
Our Approach
We combine:
clinical insight
revenue cycle expertise
process optimization
secure, HIPAA-compliant technology
Every workflow is designed to increase provider chair time and reduce staff burnout.